Frequently asked questions


  1. Recycled silver & gold

+ What is recycled gold?

+ Which kind of silver and gold is used?

  • 14K gold means the alloy consists out of 58.5% of pure gold.
  • 18K gold means the alloy consists out of 75% of pure gold.

+ What is the difference between gold & gold-plated silver?

2. Appointments

+ Can I try on various designs?

+ Where is your studio located?

3. Wedding & engagement

+ When should I make an appointment for a wedding or engagement ring?

+ Can our rings be engraved?

+ What is the average price of an engagement ring?

+ What is the average price of a wedding ring?

4. Custom or bespoke designs

+ Can I contact you for custom designs?

5. Lab grown diamonds & gemstones

+ What are lab grown diamonds & gemstones?

+ Do you exclusively work with lab grown diamonds?

6. Care & cleaning

+ How do I best care for & store my jewellery?

+ How do I best clean my jewellery?

  • Silver jewellery can oxidise over time (black tarnish). You can clean them with a soft cleaning cloth, available in our online store
  • Gold-plated jewellery does not need to be cleaned, but wear and tear over time can cause the gold-plated layer to fade. When this happens, we offer a gold-plating service to restore the jewellery to its former glory.

  • Solid gold jewellery can be cleaned it by soaking it in warm water and a dash of mild detergent for 15 minutes, rinsing it with water and drying it with a soft cloth.